Stakeholder Engagement

The JFE Group strives to maintain agreeable and favorable relationships with all stakeholders, including Stakeholder Engagement shareholders, customers, clients, employees, and local communities, for the sustainable growth and medium- to long-term increase of corporate value.

JFE Group Standards of Business Conduct

  1. Be open to society

    Proactively disclose corporate information and engage in constructive dialogues with diverse stakeholders to enhance our corporate value.

Engagement with Major Stakeholders

Engagement with Major Stakeholders in FY2024

Major Stakeholders Methods of Engagement FY2024 Results
Shareholders and Investors Ordinary General Meeting of Shareholders Once Approx. 330,000 shareholders
(number of unit shareholders)
Individual meetings, primarily with institutional investors and securities analysts In Japan: 71 companies (198 meetings)
Overseas: 94 companies (195 meetings)
Meetings with shareholders, primarily ESG managers or those with voting rights at institutional investors In Japan: 24 companies (41 meetings)
Overseas: 16 companies (20 meetings)
Investor meetings and individual briefings on business strategy for analysts and persons responsible for ESG 5 times Approx. 1,000 persons in total
Business site and plant tours primarily for individual shareholders 14 times Approx. 750 persons
Newsletters (JFE Dayori) Twice(mid-year and year-end) Approx. 690,000 copies
Various reports, including the JFE GROUP REPORT and JFE Group Sustainability Reports*1 Once Approx. 22,000 copies
Information via websites, etc., for shareholders and investors As needed
Customers Communication through sales activities and sales support for quality assurance Conducted at each Operating Company
Interviews and questionnaires, such as those related to customer satisfaction Conducted at each Operating Company
Information via websites (product information), etc. As needed
Suppliers Communication through purchasing activities Conducted at each Operating Company
Interviews and questionnaires Conducted at each Operating Company
Briefings and exchanges of opinion Conducted at each Operating Company
Information disclosure and other communication through the website As needed
Employees Communications through daily operations and in the workplace As needed
Internal newsletters and intranet As needed
Various labor-management committees 2 to 4 times Management and labor unions at each Operating Company
Corporate Ethics Hotline As needed JFE Holdings and Operating Company 161 cases (153 cases at Group companies)
Position-specific training on compliance and human rights As needed Conducted at each Operating Company
Family days (visits by employee families, lunch at employees’ cafeteria), etc. As needed Conducted at each Operating Company
Corporate Ethics Awareness Survey Once JFE Holdings and Operating Company
Engagement Survey*2 Once JFE Holdings and Operating Company
Management feedback*3 Once JFE Holdings, JFE Steel, and JFE Engineering
Local Communities Communication through local residents’ association, events, etc. As needed
Events at manufacturing bases (festivals, etc.) Once per region Approx. 170,000 persons per year
Plant tours As needed Around 100,000 persons per year
Cleanup activities in the vicinity of manufacturing bases and local regions As needed
Sports promotion (baseball or jogging workshops, various sports competitions, etc.) As needed
Dispatch of lecturers to elementary schools, craft workshops, workplace experience events As needed
Information via websites (environmental info, etc.) As needed

Social contribution through

(various research support, regional activity support, etc.)

As needed
  1. *1Number of issues published is for the JFE GROUP REPORT, and the JFE Group Sustainability Report is only posted online.
  2. *2Questionnaire targeting all employees for surveying the level of satisfaction and applying results to initiatives and operations.
  3. *3Corporate officers and managers are evaluated by co-workers and subordinates and receive feedback.

Engaging Our Shareholders and Investors

We work to disclose information accurately, fairly and in a timely and appropriate manner as well as strive for active communication. We established the Investor Relations and Corporate Communications Department as an organization responsible for communication with domestic and international shareholders and investors, and to promote constructive dialogue as well as provide management with the information acquired, with the aim of maintaining and improving the relationship of trust.

Policy on Constructive Dialogue with Shareholders and Investors

The JFE Group endeavors to enhance corporate value sustainably through dialogues with shareholders and investors, and it has established the Investor Relations and Corporate Communications Department to be responsible for promoting such constructive dialogue. The director supervising the department and director in charge are also responsible for promoting constructive dialogues with shareholders and investors, and the department takes the lead in ensuring organic collaboration between relevant departments by appropriately sharing information.


To promote active dialogue, JFE holds various briefings for institutional investors, including announcements of medium-term business plans and financial results by executive directors, and also arranges for visits to investors in Japan and overseas. With regard to individual shareholders and investors, JFE organizes briefings on corporate activity and tours of plants and other sites. Opinions, questions, and other information obtained through these dialogues are regularly collected and reported to directors and corporate officers.


In conducting the dialogues, JFE prevents any leaks of insider information and ensures fair disclosure by adhering to its disclosure policy. In addition, important press releases and IR materials are disclosed in English to provide the same information to overseas investors as to those in Japan.


For more on this, please refer to the following information.

General Meetings of Shareholders

General Meetings of Shareholders are opportunities for dialogue with shareholders, so JFE sends invitations at the earliest possible date to maximize attendance and avoid overlapping with the shareholder meetings of other companies. The company has been posting an invitation on its website at the earliest possible date while allowing online voting for shareholders who are unable to attend. JFE also strives to provide the same information to overseas investors as it does in Japan by, for example, disclosing the convocation notice in English.


For more information on the General Meetings of Shareholders, please refer to the following.

Engaging Our Customers

The Group believes that stable supply of products and services and reliable quality assurance, along with advancing research and development, are necessary to meet customer needs.

We will work to establish win-win relationships by continuously meeting customer needs and the trust they place in us.


For more on this, please refer to the following information.

Engaging Our Suppliers

As a key business partner, we actively promote sustainability initiatives in cooperation with suppliers.

We have established a basic purchasing (procurement) policy to promote fair and honest procurement activities and build sound relationships with suppliers.


For more on this, please refer to the following information.

Engaging Our Employees

Recognizing that that human resources are the driving force behind corporate growth, top management has formulated human resources strategies aligned with our management strategies. It has also established the JFE Group’s Basic Policy on Human Resource Management and the JFE Group Health Declaration to promote initiatives that maximize the talents and vitality of our human resources through aggressive investment in human capital.


For more on this, please refer to the following information.

Engaging the Local Community

To ensure business continuity at manufacturing bases where steelworks are located and elsewhere, constructing a relationship of trust with citizens in local communities and realizing coexistence and prosperity are crucial.

We will pursue various activities with the aim of realizing sustainable growth and regional development, including continued initiatives toward ensuring safety and reducing our environmental impact.


For more on this, please refer to the following information.

Environmental Communication

The JFE Group gives utmost priority to communicating with all stakeholders, including in matters relating to the environment. In addition to disclosing environmental information, the Group carries out extensive two-way communication between the public and the business community by supporting and participating in environment-related activities outside the Group.

Disclosing Environmental Data

The East Japan Works of JFE Steel discloses real time environmental data on local air and water quality. Visitors can review this information in the first-floor lobby of the Visitor Center in the Chiba District and in the Amenity Hall and the first-floor lobby of the Keihin Building in the Keihin District.

Environmental data display in the Keihin District

Dissemination of Environmental Information and Public Outreach

Commercial Video and Special Website about JFE

We created a commercial video and special website featuring the JFE Group’s initiatives for a sustainable future to bring the Group closer to stakeholders. The video and website are titled “Sus-tetsu-nable!” with the word “tetsu” meaning iron inserted into the word “sustainable.” We hope that the video and website will help the public better understand iron as an essential element for social infrastructure and recognize the Group’s efforts as an indispensable member of society.

ecobeing Environmental Website

The JFE Group provides support to ecobeing, a web magazine operated by KLEE INC., which disseminates information on the environment under the slogan, “Let’s talk more with the Earth!” The website series, ecopeople, has featured people from a variety of fields and also introduced JFE Group employees and initiatives. To date, the magazine has covered JFE Steel’s BETTER RECYCLE Shonan, featuring the project for addressing plastic pollution by increasing the application of steel sheets for can-making, and the JFE Dragonfly Path in the Tsurumi Works of JFE Engineering. In 2024, we introduced the “Public-Private Partnership for Creating a Rich Marine Environment,” a collaborative effort between Yokohama City and JFE Steel. This ongoing project launched in 2013 has demonstrated how steel slag products such as JFE’s Marine Block™ and Frontier Rock™ can be used to build an artificial bed for marine life and create new value. Many other activities and initiatives undertaken outside the JFE Group are also featured. By supporting this website magazine from an objective standpoint, the JFE Group seeks to help stimulate public discussion and awareness about ESG and the SDGs.


Please see the following for further details.

Sponsoring Midori no Komichi Environmental Diary

The JFE Group sponsors the Midori no Komichi (Green Trail) environmental diary project hosted by Green Cross Japan with the hope that children will become more aware of environmental issues by keeping diaries of their activities and thoughts about ecology.


Please see the following for further details.

Participation in Environmental Exhibitions Such as EcoPro2024 and Tokyo Bay Festival 2024

The JFE Group’s business activities for protecting the environment have been presented at various environmental exhibitions.


EcoPro2024, one of the largest environmental exhibitions in Japan, was held in December 2024 at the Tokyo Big Sight, and the JFE Group participated under the theme: “Sus-tetsu-nable! Let’s create an environmentally friendly loop for the future!” The JFE Group develops technologies and products that efficiently use limited resources without generating waste. At our booth, we explained the high recyclability of steel and showcased technologies such as environmentally friendly steel products, power generation using waste materials, and PET bottle recycling, so that visitors could learn about a circular society through JFE’s business activities. We also sponsored an Eco Study Note for pre-visit review to aid children’s understanding. As in the previous year, our VR factory tour was also well-received.

The JFE Group’s booth at EcoPro2024
VR factory tour
JFE Group’s booth at WIND EXPO

The JFE Group’s eight companies jointly participated in the WIND EXPO at Tokyo Big Sight in February 2025. The WIND EXPO is one of the Smart Energy Week expos, a set of simultaneous expositions about seven new energy fields, and Japan’s largest wind energy exposition that draws participants from around the world. We promoted our initiatives under categories such as foundational structures, construction, O&M, and supply chain, and we offered information on the start of operations at JFE Engineering’s monopile manufacturing plant in Kasaoka, Okayama Prefecture, as well as the sales expansion of JFE Steel’s high-quality large and heavy steel plate J-TerraPlate™ and green steel product JGreeX™.


The JFE Group has positioned its work on the offshore wind power business as a key initiative. Our strength lies in having a diverse range of businesses within the Group, which can collaborate to generate synergies and deliver new added value. We will continue to leverage the Group’s comprehensive capabilities to commercialize this business.

JFE Steel’s booth at Tokyo Bay Festival 2024

The JFE Group participated as a panelist in the NIKKEI Blue Ocean Forum, sponsored by The Nihon Keizai Shimbun and Nikkei BP and held in May and December 2024. We introduced our project using steel slag products to create seaweed beds and our “blue carbon” effort to calculate the amount of carbon absorbed and fixed by marine life.


In September 2024, JFE Steel took part in Tokyo Bay Festival 2024, an event held in Yokohama City to appreciate the bounty of Tokyo Bay, and presented the company’s involvement in the regeneration of the marine environment and contribution to biodiversity through its steel slag products. The event offered a great opportunity for the company to showcase to the many visitors how its products contribute to the SDGs.